Discover Air Cancellation & Refund Policy

Eligibility Check: Not all tickets are refundable. To instantly check if you qualify for a cash refund or travel credit, call our independent refund desk at 1(833) 308-3305 before you cancel online.

Cancellation is stressful, but understanding the Discover Airlines refund policy can ensure you don't lose the value of your ticket. From the 24-hour risk-free period to handling non-refundable fares, this guide clarifies your rights. For complex situations like medical cancellations, contact our specialists at 1(833) 308-3305.

Types of Refunds

Refund eligibility is tied strictly to the fare rules you agreed to at purchase:

1. Fully Refundable Tickets

These are typically "Flex" or "Business Flexible" fares. They are more expensive upfront but offer peace of mind. You can cancel anytime before departure for a full refund to your original payment method.

2. Non-Refundable Tickets

Most economy tickets fall here. If you cancel, you do not get cash back. Instead, you receive an eCredit or Future Flight Credit for the value of the ticket, minus any applicable cancellation fees.
Note: Basic Economy tickets often have NO value if cancelled after 24 hours. Call 1(833) 308-3305 to see if a waiver is possible.

3. Involuntary Refunds

If Discover Airlines cancels your flight or delays it significantly (usually by more than 2-4 hours), you are entitled to a full cash refund, regardless of your ticket type. Do not let them just give you a voucher! Call 1(833) 308-3305 to demand your rightful refund.

The 24-Hour Risk-Free Cancellation

By law, you have 24 hours from the time of booking to cancel for a full refund, provided the flight was booked at least 7 days in advance. This applies to all ticket types, including Basic Economy.

How to Request a Refund

Option A: Phone Support (Fastest)

Call 1(833) 308-3305. Agents can process the refund immediately and send you a confirmation email. This is safer than online forms which can get lost in the system.

Option B: Online Form

You can submit a refund request form on the airline's website. Processing times are typically 7-14 business days.

Refunds for Death or Illness

If you cannot travel due to the death of an immediate family member or a severe medical illness, airlines often have "compassionate policies." You will need to provide documentation (death certificate or doctor's note). Call 1(833) 308-3305 to learn exactly what documents are needed to trigger a special refund.

FAQ: Cancellation Rules

Related Guides

• Customer Service Hub — 24/7 support for any issue.
• Flight Change Policy — Change instead of cancel.
• Upgrade Your Seat — Move to Business or First Class.
• Baggage Policy — Fees and carry-on rules.
• Manage Booking — Update seats, bags, and info.
• 24-Hour Cancellation Rule — Cancel risk-free.