Wrong Name on Ticket? Here is How to Fix It
Don't Panic: Minor typos can be fixed. Major name changes are harder. Call 1(833) 308-3305 immediately to correct your Passenger Name Record (PNR) before check-in.
You booked your flight, but in the excitement, you typed "Jonh" instead of "John." Or maybe you used your married name but your passport still has your maiden name. The TSA requires that the name on your boarding pass exactly matches your government-issued ID. A mismatch can result in denied boarding.
Minor Corrections (Free or Low Cost)
Discover Airlines typically allows minor corrections of up to 3 characters without reissuing the ticket. This covers:
- Spelling mistakes (e.g., Sarh -> Sarah).
- Nicknames to legal names (e.g., Bob -> Robert).
- Inverted names (First/Last swapped).
To do this, call 1(833) 308-3305. The agent adds a secure flight note to your booking.
Major Corrections (Ticket Reissue)
If you need to change a name completely (e.g., transferring the ticket to a friend), this is generally prohibited. Airlines sell non-transferable contracts.
However, legal name changes (marriage/divorce) are exceptions. You will need to email a copy of your marriage certificate or court order. Start the process by calling 1(833) 308-3305.
Third-Party Bookings
If you booked via Expedia or Priceline, the airline might refuse to touch the ticket until the day of travel. Our independent agents at 1(833) 308-3305 can often bridge this gap by contacting the airline's internal support desk directly.
Related Guides
- Customer Service Hub — Full 24/7 support.
- Manage Booking — Update passenger details online.
- Flight Change Policy — Changed plans? See your options.
- Refund Policy — Cancellation and refund rules.
- 24-Hour Cancellation Rule — Cancel risk-free.
- How to Change Flight — Step-by-step guide.