The 24-Hour Rule: Your Safety Net for Booking
Cancel Now: If you booked within the last 24 hours, you are nearly always entitled to a full refund. Call 1(833) 308-3305 immediately to process this before the window closes.
Did you click "book" too fast? Did you wake up realizing you picked the wrong month? Panic sets in—until you remember the Discover Airlines Cancellation Rule. Specifically, the federally mandated 24-hour risk-free cancellation policy.
How It Works
The US Department of Transportation (DOT) requires airlines to allow passengers to cancel their reservation within 24 hours of purchase for a full refund to the original form of payment, provided:
- The flight was booked directly with the airline (or reputable agency).
- The booking was made at least 7 days (168 hours) before the flight's departure properly.
If you meet these criteria, it doesn't matter if you bought a Basic Economy or Non-Refundable ticket. You get your money back. No questions asked.
What If I Miss the 24-Hour Window?
Once the clock ticks past 24 hours, standard fare rules apply:
- Refundable Tickets: Can still be cancelled for cash.
- Non-Refundable Tickets: You will only get an eCredit for future travel, minus potential fees.
- Basic Economy: Often lose all value.
Exceptions and Loopholes
Sometimes, agents have discretion. If you missed the window by an hour, or if there was a technical glitch, authorized agents at 1(833) 308-3305 might be able to void the ticket as a courtesy. It is never guaranteed, but always worth a phone call.
Related Guides
- Full Refund Policy — Eligibility rules for all ticket types.
- Flight Change Policy — Change instead of cancel.
- Customer Service Hub — 24/7 support for any issue.
- Manage Booking — Add bags, change seats, update info.
- How to Change Your Flight — Step-by-step guide.
- Name Correction — Fix a typo on your ticket.